■How to add/change options
1. Make a room reservation and confirm the booking.
2. Once you confirm the booking, you will receive a confirmation email.
3. Click on the URL which is written under "To add/change options such as restaurants or activities" in the confirmation email.
4. Select "Search by your confirmation number" and type in the "Reservation number*" and "Arrival date".
*Reservation number is written in the confirmation email below "Reservation Status".
5. Once you enter your client's reservation page, you will see "Other Options" column at the bottom of the page. Please click on the "Review" button to change the reservation or click on "Reserve" button to add a reservation.
*We will ask your client to pay the balance upon checkout.
*Please be aware that this system only allows you to add, change the time or change the number of people of dinner reservation.
*Properties of OMO and BEB, 1955 Tokyo Bay: no additional meals can be added after the reservation.
■Breakfast at HOSHINOYA
There are no stay packages that include breakfasts at HOSHINOYA. However, you may opt to include breakfast service at an additional cost when placing your reservation online.
Upon completing the online booking process, you will not be able to later update your order to include the breakfast option. In the event that you would like to have breakfasts included later, please fill out and submit the necessary inquiry form.
Please be aware that there will be no payable commission price when adding the breakfast option after your order is completed.
When cancelling a reservation, the additional breakfast service cost will be subject to the same cancellation policy as the lodging cost.